Shipping policy

Last updated: 11 October 2026

MrigArt ships across India only, and delivery is free on every order. Most orders are delivered within 4 to 8 business days of purchase, including production time, and every shipment is tracked.

1. Where we ship

1.1 We currently deliver to serviceable PIN codes within India. We do not ship internationally at this time.

1.2 If your PIN code is not serviceable by our courier partners, we will inform you and refund the full amount paid.

2. Production and delivery times

2.1 Each product is printed to order. Production and quality checks normally take 2 to 3 business days after your order is confirmed.

2.2 After dispatch, delivery normally takes 2 to 5 business days, depending on your location. Remote areas, including parts of the North-East, Jammu and Kashmir, Ladakh, and the Andaman and Nicobar and Lakshadweep islands, may take longer.

2.3 Business days are Monday to Saturday, excluding public holidays. Delivery times are estimates, not guarantees, and may be affected by courier delays, weather, festivals, strikes or other events beyond our reasonable control.

2.4 Orders containing several products may arrive in separate shipments, as different products can be produced at different facilities.

3. Delivery charges

3.1 Delivery is free on every order to a serviceable PIN code in India, with no minimum order value.

3.2 All product prices include applicable taxes, including GST. The total shown at checkout is the total you pay. Cash on Delivery, where offered, may carry an additional fee, which is shown at checkout before you place your order.

3.3 We may change our delivery charges in the future. Any change will be shown on the Site and at checkout, and will apply only to orders placed after that date.

4. Order tracking

4.1 Once your order is dispatched, you will receive an email with a tracking number and link.

4.2 You can also check your order status by writing to hello@mrigart.com with your order number.

5. Delivery address and attempts

5.1 You are responsible for providing a complete and accurate delivery address, PIN code and phone number. We cannot change the address once an order has been dispatched.

5.2 Our courier partners normally make up to three delivery attempts. If delivery fails, the shipment is returned to us and Section 7 of our Return and Refund Policy applies.

6. Receiving your order

6.1 If the outer package looks tampered with or badly damaged, please accept it, record a continuous unboxing video, and report the issue to hello@mrigart.com within 72 hours of delivery. Refusing the delivery sends the parcel back and leaves no evidence for a claim.

6.2 We strongly recommend recording a continuous unboxing video when opening your package. It is required for any damage claim under our Return and Refund Policy.

7. Delayed or lost shipments

7.1 If your order has not arrived within 15 days of dispatch, please write to hello@mrigart.com. We will investigate with the courier.

7.2 If a shipment is confirmed lost in transit, we will send a free replacement, or issue a full refund if a replacement is not possible.

7.3 If your order is not dispatched within 7 business days of confirmation, for reasons other than events beyond our reasonable control, you may cancel it and receive a full refund.

8. Contact

For any shipping question, write to hello@mrigart.com with your order number. Details of our Grievance Officer are given in our Contact Information.